Welcome to Ameresco!

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We are excited to have you joining our team! Please perform the following tasks in order and do not hesitate to reach out if have any issues.

Note: Your manager will send your email address and password on your start date. Do not turn on your laptop without this information in hand. Turning on your laptop before having the login info can cause your system to load incorrectly and require a system reset to correct.

If you run into any issues please click here for support.

TASK 1) New Computer Setup

TASK 2) Changing your password

TASK 3) Accessing the Ameresco Intranet

TASK 4) How to open an IT support ticket

TASK 5) IT Orientation Video

Last Step) Open ticket for you 1-on-1 IT session

Optional Tasks: Ameresco Email on (Android) or (iPhone), MS Teams on phone,

US iOS - Defender Setup - Managed Applications (US) - IT Service Desk - Confluence (atlassian.net),

UK iOS - Managed Application Setup (UK) - IT Service Desk - Confluence (atlassian.net)

Other info:

• Office Phone Number

• Training at Udemy

• Software