If you have any issues with your initial setup please do not hesitate to contact us.
NOTE: Our latest Security requirements have extended the new laptop setup window. Please allow 2 hours from the time your laptop is initially setup to download apps, updates and security patches from our server to become compliant with our system.
Accessing apps before updates and security patches have had time to download will launch a compliance message similar to the one below:
If your apps are still missing after this period please reach out to us using the contact information below:
Eastern/Central time zones:
Primary day 1 contact: Donna Williams 508-598-3181
Backup: Lindsey O’Neal 865-330-7168
Mountain/Pacific time zones:
Primary day 1 contact: Jay Kennedy 480-499-9167
Backup: Lindsey O’Neal 865-330-7168
UK & EU
Primary day 1 contact: Nick Skordis UK: +44 (0) 2038846354, Italy: +39 340 1388509, Greece: +30 694 442 8571